Bremerhaven – SOS Stromsperre

Förderwerk Bremerhaven

Households with low incomes can turn to Bremerhaven’s free-of-charge electricity helpers at the Förderwerk Bremerhaven. These are part of the nationwide Aktion Stromspar-Check and help you to lower your household energy costs. With the Stromspar-Check you can save an average of 150 euros per year in utilities costs.

How does it work?
The Stromspar team comes to your house and checks your electricity consumption. You get the first tips on how to save electricity in your household and thus save cash.

On a second visit from the Stromspar team you will receive free immediate assistance worth 70 euros on average. These include, e.g., energy saving and LED light bulbs, switchable socket outlets, TV standby interrupting device, time switches and jet controllers for water faucets, which are installed directly. In addition, you will receive a personal power saving timetable and qualified tips on how to further reduce your electricity consumption by simple means. If your fridge is old and consumes too much electricity, an additional subsidy program will help you acquire a new refrigerator with lower power consumption.

The electricity helpers who come to your home are fully qualified for this consultation. As former long-term unemployed persons, they know the everyday problems of households with low income from their own experience.

The Stromspar-Check is a nationwide joint action from the German Caritasverband eV and the Federal Association of German Energy and Climate Protection Agencies (eaD) eV and is funded by the Federal Ministry for the Environment, Nature Conservation, Construction and Reactor Safety.

Make an appointment:

Förderwerk Bremerhaven GmbH
Michael Runge
Schillerstraße 92
27574 Bremerhaven
Email: umweltscouts@foerderwerk-bremerhaven.de
Telephone: 0471- 30 93 40 6
www.foerderwerk-bremerhaven.de

“Fachzentrum Schuldenberatung im Lande Bremen e.V. ” Debt Counselling Centre

The approved debt counselling centres in Bremen and Bremerhaven provide support and advice for people who have debt problems or are facing a situation of over-indebtedness. The comprehensive consulting services available at the centres deal with topics such as:

Preventive debt counselling
Creating transparency with regard to payment obligations
Producing a budget plan
Settlement of debts out of court
Supporting and accompanying insolvency proceedings
Setting up an account exempt from attachment (Pfändungsschutzkonto)

In the case of low-income households able to provide appropriate evidence [e.g. recipients of basic social benefits and/or unemployment benefits (Hartz IV)], debt counselling costs may be covered by a social benefits provider where applicable. In addition, the city of Bremen provides selected information centres with a lump-sum payment for the provision of support and advice for low-income employees and recipients of “Arbeitslosengeld I” unemployment benefits as an ex-gratia payment.

The Specialist Centre for Debt Counselling in the State of Bremen (FSB) acts as a coordination and specialist counselling centre for its members:
“Fachzentrum Schuldenberatung im Lande Bremen e.V.” Specialist Centre for Debt Counselling in the State of Bremen
Außer der Schleifmühle 53
28203 Bremen
Tel: +49 421 168168
www.fsb-bremen.de

Debt counselling centres in Bremen:

Anker | Daniel-von-Büren-Str. 23 | 28195 Bremen (Mitte)
Tel: +49 421 16899483 | E-Mail: savran@anker-sb.de

a conto bremen | Am Rabenfeld 10 | 28757 Bremen (Vegesack)
Tel: +49 421 6699580 | E-Mail: schuldnerberatung@aconto-bremen.de

Arche Schuldnerberatung e.V. | Kapitän-Dallmann-Str. 1 | 28779 Bremen (Vegesack)
Tel: +49 421 69080081 | E-Mail: buero@arche-schuldnerberatung.de

Caritasverband Schuldnerberatung | Georg-Gröning-Str. 55 | 28209 Bremen (Schwachhausen)
Tel: +49 421 335730 | E-Mail: c.elias@caritas-bremen.de

Hanseatische SB e.V. | Rembertistr. 28 | 28203 Bremen (Mitte)
Tel: +49 421 3648123 | E-Mail: e-mail@hanseatische-schuldnerberatung.de

Phöniks Schuldnerberatung e.V. | Daniel-von-Büren-Str. 23 | 28195 Bremen (Mitte)
Tel: +49 421 1683955 | E-Mail: info@phoeniks-sb.de

Schuldnerberatung für Verbraucher u. Kleingewerbetreibende (Debt Counselling for Consumers and Small Traders (SVK)) | Ostertorsteinweg 4-5 | 28203 Bremen (Mitte)
Tel: +49 421 7940979 | E-Mail: info@svk-bremen.de

Schuldnerhilfe Bremen | Carl-Ronning-Str. 7 | 28195 Bremen (Mitte)
Tel: +49 421 8718476 | E-Mail: info@schuldnerhilfe-bremen.de

Solidarische Hilfe Schuldnerberatung | Kornstr. 13 | 28201 Bremen (Neustadt)
Tel: +49 421 5040-35/-36 | E-Mail: sb-kornstrasse@solidarische-hilfe.de

Verein Bremische Straffälligenbetreuung Schuldnerberatung (Bremen Association of Offender Counselling: Debt Counselling) | Faulenstr. 48-52 | 28195 Bremen (Mitte)
Tel: +49 421 792930 | E-Mail: VBS@Straffaelligenhilfe-Bremen.de

Verein für Innere Mission in Bremen | Blumenthalstr. 10 | 28209 Bremen (Mitte)
Tel: +49 421 15575 | E-Mail: schuldnerberatung@inneremission-bremen.de

Die Schuldnerberater | Liegnizstr. 46a | 28237 Bremen (Gröpelingen)
Tel: +49 421 24162170 | E-Mail: info@dieschuldnerberaterev.de

VerbraucherHilfe Bremen e.V. | Pieperstr. 7 | 28195 Bremen (Mitte)
Tel: +49 421 24276757 | E-Mail: info@vhb-bremen.de

Debt counselling centres in Bremerhaven:

Magistrat der Stadt Bremerhaven Schuldnerberatung (Municipal Authority of the City of Bremerhaven) | Stadthaus 3 | Hinr.-Schmalfeldt-Straße | 27570 Bremerhaven
Tel: +49 471 590-2556 | E-Mail: michael.goldhahn@magistrat.bremerhaven.de

afz Bremerhaven Schuldner- u. Insolvenzberatung (debt and insolvency counselling) | Lutherstr. 7 | 27576 Bremerhaven
Tel: +49 471 958 977-50 | E-Mail: schuldnerberatung@afznet.de

Betreuungsverein Bremerhaven (Bremerhaven Support Association) | Stedingerstr. 2 | 27568 Bremerhaven
Tel: +49 471 954590 | E-Mail: verein.betreuung@bremerhaven.de

Jobcenter Bremerhaven

The Jobcenter Bremerhaven provides support and advice for individuals who claim benefits according to the Second Book of the German Social Security Code (SGB II). The benefits are only granted if the applicant has no other way of overcoming his/her financial difficulties. If the energy debt was incurred while benefits were being claimed, support according to Article 24, paragraph 1 SGB II will be considered.

Assumption of debt by means of a loan
Repayment of the loan in instalments

If the energy debt was incurred before benefits were claimed, support according to Article 22, paragraph 8 SGB II will be considered. The benefits provider will make the repayments by offsetting them against the benefits.

Assumption of debt by means of a loan
Repayment of the loan by means of offsetting

Jobcenter Bremerhaven

Service hotline: +49 471 1428333
Monday to Friday: 8:00am-6:00pm

Employment service and advice:
Grimsbystrasse 1 | 28570 Bremerhaven, Germany
Opening hours:
Monday: 8:00am to 4:00pm
Tuesday: 8:00am to 1:00pm
Wednesday: 8:00am to 1:00pm
Thursday: 8:00am to 6:00pm
Friday: 8:00am to 1:00pm

Applications for “Arbeitslosengeld II” unemployment benefits and cash benefits:
Stadthaus 3 | Hinrich-Schmalfeld-Strasse | 28576 Bremerhaven
Opening hours:
Monday: 8:30am-1:00pm and 3:30pm-6:00pm
Wednesday: 8:30am-1:00pm
Friday: 8:30am-1:00pm

www.jobcenter-bremerhaven.de

swb Customer Service

The swb customer service team offers free consultations on how to save energy, and can provide you with information and advice on the options of payment in instalments.

swb Customer Centre Bremen-Mitte
Am Wall | Sögestraße

swb Customer Centre Bremen-Nord
Reeder-Bischoff-Straße 61

swb Customer Centre Bremerhaven
Bürgermeister-Smidt-Straße 49

swb Customer Centre opening hours:
Monday to Friday: 9:00am-6:00pm

Customer service hotline:
Monday to Friday: 8:00am-6:00pm
Bremen: +49 421 3593590
Bremerhaven: +49 471 4771111

Bremerhaven Social Services Department

Bremerhaven Social Services Department (Sozialamt Bremerhaven) provides support and advice for individuals who claim benefits according to the Twelfth Book of the German Social Security Code (SGB XII) or the German Asylum Seekers’ Benefit Act (AsylbLG). Please note: If the energy debt was incurred while benefits were being claimed, support according to Article 37 SGB XII will be considered.

Assumption of debt by means of a loan
Repayment of the loan in instalments

The Social Services Department additionally provides support and advice for individuals, who are not dependent on financial aid ,and find themselves in corresponding serious difficulties with energy debt. In such cases, support is provided according to Article 36 SGB XII.

Assumption of debt by means of a loan
Assumption of debt by means of a grant
Repayment of the loan in instalments

Sozialamt Bremerhaven
Hinrich-Schmalfeldt-Strasse, Verwaltungszentrum (Administration Centre) | Stadthaus 4, ground floor and first floor | 27524 Bremerhaven

Opening hours:
Monday: 9:00am-12:00pm and 3:00pm-5:00pm
Wednesday and Friday: 9:00am-12:00pm
Visitors can, of course, also come to the Social Service Department outside opening hours if they have arranged an appointment in advance.

Tel: +49 471 5902809, +49 471 5902967

www.bremerhaven.de/buergerservice/aemter-einrichtungen/stadtverwaltung/sozialamt/

“Verbraucherzentrale Bremen e.V.“ Consumer Advice Centre

The information centres (Beratungsstellen) of the consumer advice centres (Verbraucherzentralen) in the state of Bremen provide support and advice for consumers who have high energy costs and/or are facing the threat of electricity cut-offs.

The information centres provide support and advice on the following topics:

Checking your heating bill
Energy-saving user behaviour
Saving electricity/energy
Checking and receiving advice on your tariff or changing your electricity or gas provider
Consumer right (energy right)

Energy budgeting advice:

If you have problems paying your electricity bill, the Consumer Centre (Verbraucherzentrale) will help you to

plan your household finances optimally
find opportunities to make savings
ensure your energy supply in the long term and avoid utilities being shut off when a utilities blockage is imminent.

Where necessary, the Consumer Centre supports the regulation of your payment arrears, in making contacts and negotiations with your energy supplier and provides further advice.

Energy checks at consumers’ homes:

Building check for homeownersr
Basic check (flat) for tenants and owners
Heating check for tenants with the written consent of the owner

The energy consultation costs €5. Energy checks cost between €10-40. Low-income households with appropriate proof (e.g., BAföG, housing allowance, asylum-seekers’ pension (AsylbLG), Hartz IV-pension) must not pay for the energy or energy budget consultations, and pay less for energy checks or consumer legal advice.

Verbraucherzentrale Bremen e.V.
Beratungszentrum Bremen (Bremen Advice Centre) | Altenweg 4 | 28195 Bremen
Energy consultations by appointment: Tel: +49 421 160777

Consultation hours for energy consultations:
Monday to Friday: 9:00am-1:00pm
Tuesday: 2:00pm-6:00pm
Thursday: 3:00pm-8:00pm

Open consultation hours for consumer rights advice:
Monday to Thursday: 10:00am-6:00pm
Friday: 10:00am-1:00pm

Energy Consultations in Bremen-Nord (in the Stadtbibliothek library)
Aumunder Heerweg 87 | 28757 Bremen
Energy consultations by appointment: Tel: +49 421 160777
Consultation hours: Thursday: 12:00pm-3:00pm

Beratungsstelle Bremerhaven (Bremerhaven Information Centre)
Barkhausenstrasse 16 | 27568 Bremerhaven
Energy consultations by appointment: Tel: +49 471 26194
Consultation hours:
Monday: 9:00am-12:00pm and 2:00pm-6:00pm

Open consultation hours for consumer rights advice:
Monday: 9:00am-12:00pm and 2:00pm-6:00pm
Tuesday, Thursday and Friday: 9:00am-12:00pm