Regardless of whether you are still receiving payment reminders or your electricity, gas and water supplies have already been cut off, you can apply for financial support from the job centres or the social services departments in Bremen or Bremerhaven.
Do you receive benefits from the job centre?
Do you receive maintenance benefits from the social services department in Bremen or Bremerhaven?
You can apply for a loan that you can use to pay off your electricity, gas or water debt from the Social Services Department in Bremen (Amt für Soziale Dienste Bremen) or the Social Services Department in Bremerhaven (Sozialamt Bremerhaven). You can then pay back this loan in instalments.
Do you not receive any state benefits?
You can apply for a loan or grant for the payment of your energy debt that you can use to pay off your electricity, gas or water debt from the Bremen or the Social Services Department in Bremerhaven. You can pay back the loan in instalments.
Are the authorities unable to help you any further?
Bremen and Bremerhaven are also home to a multitude of information centres that can help you to handle your energy and water debt, and support you in organising the payment of your bill. Contact them in order to stay warm!
Who can help me?
All of the information and advice centres listed below work in close cooperation with swb in order to avoid energy and water cut-offs in the state of Bremen. Please select your place of residence and your required service below.