Förderwerk Bremerhaven

Households with low incomes can turn to Bremerhaven’s free-of-charge electricity helpers at the Förderwerk Bremerhaven. These are part of the nationwide Aktion Stromspar-Check and help you to lower your household energy costs. With the Stromspar-Check you can save an average of 150 euros per year in utilities costs.

How does it work?
The Stromspar team comes to your house and checks your electricity consumption. You get the first tips on how to save electricity in your household and thus save cash.

On a second visit from the Stromspar team you will receive free immediate assistance worth 70 euros on average. These include, e.g., energy saving and LED light bulbs, switchable socket outlets, TV standby interrupting device, time switches and jet controllers for water faucets, which are installed directly. In addition, you will receive a personal power saving timetable and qualified tips on how to further reduce your electricity consumption by simple means. If your fridge is old and consumes too much electricity, an additional subsidy program will help you acquire a new refrigerator with lower power consumption.

The electricity helpers who come to your home are fully qualified for this consultation. As former long-term unemployed persons, they know the everyday problems of households with low income from their own experience.

The Stromspar-Check is a nationwide joint action from the German Caritasverband eV and the Federal Association of German Energy and Climate Protection Agencies (eaD) eV and is funded by the Federal Ministry for the Environment, Nature Conservation, Construction and Reactor Safety.

Make an appointment:

Förderwerk Bremerhaven GmbH
Michael Runge
Schillerstraße 92
27574 Bremerhaven
Email: umweltscouts@foerderwerk-bremerhaven.de
Telephone: 0471- 30 93 40 6
www.foerderwerk-bremerhaven.de

Waller Beschäftigungs- und Qualifizierungsgesellschaft mbH gemeinnützig (WaBeQ GmbHg)

Households with low incomes in Bremen can apply free of charge to the WaBeQ power savers. These are part of the nationwide Aktion Stromspar-Check and help you to lower your household energy costs. With the Stromspar-Check you can save an average of 150 euros per year in utilities costs.

How does it work?
The Stromspar team comes to your house and checks your electricity consumption. You get the first tips on how to save electricity in your household and thus save cash.

On a second visit from the Stromspar team you will receive free immediate assistance worth 70 euros on average. These include, e.g., energy saving and LED light bulbs, switchable socket outlets, TV standby interrupting device, time switches and jet controllers for water faucets, which are installed directly. In addition, you will receive a personal power saving timetable and qualified tips on how to further reduce your electricity consumption by simple means. If your fridge is old and consumes too much electricity, an additional subsidy program will help you acquire a new refrigerator with lower power consumption.

The electricity helpers who come to your home are fully qualified for this consultation. As former long-term unemployed persons, they know the everyday problems of households with low income from their own experience.

The Stromspar-Check is a nationwide joint action from the German Caritasverband eV and the Federal Association of German Energy and Climate Protection Agencies (eaD) eV and is funded by the Federal Ministry for the Environment, Nature Conservation, Construction and Reactor Safety.

Make an appointment:

WaBeQ GmbHg
Thomas Gnutzmann
Schiffbauerweg 2
28237 Bremen
stromsparcheck@wabeq.de
Tel. 0421 – 800 445 – 47
www.wabeq.de

agab

Aktionsgemeinschaft arbeitsloser Bürgerrinnen und Bürgeresf

The Action Group for Unemployed Citizens (Aktionsgemeinschaft Arbeitsloser Bürgerinnen und Bürger/agab) provides support and advice for individuals in precarious circumstances regardless of whether they claim benefits according to Books II and XII of the German Social Security Code (SGB). The support and advice provided by agab mainly focuses on the following topics:

  • Shortages of money
  • Accommodation costs (incl. all energy costs)
  • Using potential services and offers in the social welfare system

agab helps you to deal with your financial problems by conducting negotiations with swb and referring you to the Social Services Department (Amt für Soziale Dienste), the Jobcenter or debt counselling centres.
All consulting services are free of charge.

“agab Aktionsgemeinschaft Arbeitsloser Bürgerinnen und Bürger e.V.” Action Group for Unemployed Citizens
Grenzstrasse 122 | 28217 Bremen, Germany
Tel: +49 421 395297
Consultation hours:
Monday and Thursday: 9:00am-12:30pm
Tuesday: 2:00pm-5:30pm
Wednesday (women only): 9:00am-1:00pm (by appointment only)
Tel advice: +49 421 395250 or +49 421 395297
Wednesday: 10:00am-12:00pm

www.agab.de

Social Services Department/Social Welfare Centres

Amt für Soziale Dienste

The Social Services Department (Amt für Soziale Dienste) provides support and advice for individuals who claim benefits according to the Twelfth Book of the German Social Security Code (SGB XII) or the German Asylum Seekers’ Benefit Act (AsylbLG). Please note: If the energy debt was incurred while benefits were being claimed, support according to Article 37 SGB XII will be considered.

  • Assumption of debt by means of a loan
  • Repayment of the loan in instalments

Additionally, the Social Services Department provides support and advice for individuals, who are not dependent on financial aid, and find themselves in a corresponding state of emergency with energy debt. In such cases, support is provided according to Article 36 SGB XII.

  • The Social Services Department decides whether the assumption of debt will involve a loan or a grant according to its best judgement.
  • Repayment of the loan in instalments

In Bremen, you can contact the following social welfare centres (Sozialzentren)of the Social Service Department for support, advice and assistance (Amt für Soziale Dienste):

Bremen-Nord
Am Sedanplatz 7 | 28757 Bremen, Germany
Tel: +49 421 36179800
(for the local department areas of Blumenthal, Vegesack and Lesum)

Monday to Thursday: 9:00am-3:00pm
Friday: 9:00am-1:30pm
Other times by prior arrangement

Bremen-Gröpelingen/Walle
Hans-Böckler-Strasse 9 | 28217 Bremen
Tel: +49 421 36116892
(for the local department areas of Gröpelingen and Walle)
Monday to Thursday: 9:00am-3.00pm
Friday: 9:00am-1:00pm
Other times by prior arrangement

Bremen-Mitte/Findorff
Rembertiring 39 | 28203 Bremen
Tel: + 49 421 36118444
(for the local department areas of Mitte, Östliche Vorstadt and Findorff)
Monday to Thursday: 9:00am-3:00pm
Friday: 9:00am-1:00pm
Other times by prior arrangement

Bremen-Süd
Große Sortillienstrasse 2-18 | 28199 Bremen
Tel: + 49 421 36179900
(for the local department areas of Neustadt, Woltmershausen, Huchting and Obervieland)
Monday to Thursday: 8:00am-4:00pm
Friday: 8:00am-1:00pm
Other times by prior arrangement

Bremen-Vahr/Schachhausen/Horn-Lehe
Pfalzburger Strasse 69a | 28207 Bremen
Tel.: +49 421 3613976 (specialist service: social affairs)
Tel: +49 421 36119812 (specialist service: young people)
(for the local department areas of Hemelingen and Osterholz)

Monday to Thursday: 9:00am-3:00pm
Friday: 9:00am-1:00pm
Other times by prior arrangement

www.amtfuersozialedienste.bremen.de

“Fachzentrum Schuldenberatung im Lande Bremen e.V. ” Debt Counselling Centre

Fachzentrum Schuldenberatung

The approved debt counselling centres in Bremen and Bremerhaven provide support and advice for people who have debt problems or are facing a situation of over-indebtedness. The comprehensive consulting services available at the centres deal with topics such as:

  • Preventive debt counselling
  • Creating transparency with regard to payment obligations
  • Producing a budget plan
  • Settlement of debts out of court
  • Supporting and accompanying insolvency proceedings
  • Setting up an account exempt from attachment (Pfändungsschutzkonto)

In the case of low-income households able to provide appropriate evidence [e.g. recipients of basic social benefits and/or unemployment benefits (Hartz IV)], debt counselling costs may be covered by a social benefits provider where applicable. In addition, the city of Bremen provides selected information centres with a lump-sum payment for the provision of support and advice for low-income employees and recipients of “Arbeitslosengeld I” unemployment benefits as an ex-gratia payment.

The Specialist Centre for Debt Counselling in the State of Bremen (FSB) acts as a coordination and specialist counselling centre for its members:
“Fachzentrum Schuldenberatung im Lande Bremen e.V.” Specialist Centre for Debt Counselling in the State of Bremen
Außer der Schleifmühle 53
28203 Bremen
Tel: +49 421 168168
www.fsb-bremen.de

Debt counselling centres in Bremen:

Anker | Daniel-von-Büren-Str. 23 | 28195 Bremen (Mitte)
Tel: +49 421 16899483 | E-Mail: savran@anker-sb.de

a conto bremen | Am Rabenfeld 10 | 28757 Bremen (Vegesack)
Tel: +49 421 6699580 | E-Mail: schuldnerberatung@aconto-bremen.de

Arche Schuldnerberatung e.V. | Kapitän-Dallmann-Str. 1 | 28779 Bremen (Vegesack)
Tel: +49 421 69080081 | E-Mail: buero@arche-schuldnerberatung.de

Caritasverband Schuldnerberatung | Georg-Gröning-Str. 55 | 28209 Bremen (Schwachhausen)
Tel: +49 421 335730 | E-Mail: c.elias@caritas-bremen.de

Hanseatische SB e.V. | Rembertistr. 28 | 28203 Bremen (Mitte)
Tel: +49 421 3648123 | E-Mail: e-mail@hanseatische-schuldnerberatung.de

Phöniks Schuldnerberatung e.V. | Daniel-von-Büren-Str. 23 | 28195 Bremen (Mitte)
Tel: +49 421 1683955 | E-Mail: info@phoeniks-sb.de

Schuldnerberatung für Verbraucher u. Kleingewerbetreibende (Debt Counselling for Consumers and Small Traders (SVK)) | Ostertorsteinweg 4-5 | 28203 Bremen (Mitte)
Tel: +49 421 7940979 | E-Mail: info@svk-bremen.de

Schuldnerhilfe Bremen | Carl-Ronning-Str. 7 | 28195 Bremen (Mitte)
Tel: +49 421 8718476 | E-Mail: info@schuldnerhilfe-bremen.de

Solidarische Hilfe Schuldnerberatung | Kornstr. 13 | 28201 Bremen (Neustadt)
Tel: +49 421 5040-35/-36 | E-Mail: sb-kornstrasse@solidarische-hilfe.de

Verein Bremische Straffälligenbetreuung Schuldnerberatung (Bremen Association of Offender Counselling: Debt Counselling) | Faulenstr. 48-52 | 28195 Bremen (Mitte)
Tel: +49 421 792930 | E-Mail: VBS@Straffaelligenhilfe-Bremen.de

Verein für Innere Mission in Bremen | Blumenthalstr. 10 | 28209 Bremen (Mitte)
Tel: +49 421 15575 | E-Mail: schuldnerberatung@inneremission-bremen.de

Die Schuldnerberater | Liegnizstr. 46a | 28237 Bremen (Gröpelingen)
Tel: +49 421 24162170 | E-Mail: info@dieschuldnerberaterev.de

VerbraucherHilfe Bremen e.V. | Pieperstr. 7 | 28195 Bremen (Mitte)
Tel: +49 421 24276757 | E-Mail: info@vhb-bremen.de

Debt counselling centres in Bremerhaven:

Magistrat der Stadt Bremerhaven Schuldnerberatung (Municipal Authority of the City of Bremerhaven) | Stadthaus 3 | Hinr.-Schmalfeldt-Straße | 27570 Bremerhaven
Tel: +49 471 590-2556 | E-Mail: michael.goldhahn@magistrat.bremerhaven.de

afz Bremerhaven Schuldner- u. Insolvenzberatung (debt and insolvency counselling) | Lutherstr. 7 | 27576 Bremerhaven
Tel: +49 471 958 977-50 | E-Mail: schuldnerberatung@afznet.de

Betreuungsverein Bremerhaven (Bremerhaven Support Association) | Stedingerstr. 2 | 27568 Bremerhaven
Tel: +49 471 954590 | E-Mail: verein.betreuung@bremerhaven.de

Jobcenter Bremen

jobcenter Bremen

The Jobcenter Bremen provides support and advice for individuals who claim benefits according to the Second Book of the German Social Security Code (SGB II). The benefits are only granted if the applicant has no other way of overcoming his/her financial difficulties. If the energy debt was incurred while benefits were being claimed, support according to Article 24, paragraph 1 SGB II will be considered.

  • Assumption of debt by means of a loan
  • Repayment of the loan in instalments

If the energy debt was incurred before benefits were claimed, support according to Article 22, paragraph 8 SGB II will be considered. The benefits provider will make the repayments by offsetting them against the benefits.

  • Assumption of debt by means of a loan
  • Repayment of the loan by means of offsetting

The following consultation hours for visitors without an appointment apply to all branches of the Jobcenter Bremen:

Monday: 8:00am-11:30am
Tuesday: 8:00am-11:30am
Wednesday: closed
Thursday: 8:00am-11:30am and 3:00pm-6:00pm for employed visitors and scheme participants
Friday: closed

Jobcenter Bremen GS Mitte
Doventorsteinweg 48-52| 28195 Bremen
Tel: +49 421 56600

Jobcenter Bremen GS West
Schiffbauerweg 22 | 28237 Bremen
Tel: +49 421 56600

Jobcenter Bremen GS Süd
Neuenlander Str. 10 | 28199 Bremen
Tel: +49 421 56600

Jobcenter Bremen GS Ost I
Osterholzer Heerstraße 69 | 28307 Bremen
Tel: +49 421 56600

Jobcenter Bremen GS Ost II
Kurfürstenallee 130 | 28211 Bremen
Tel: +49 421 56600

Central processing centre for the entire Bremen-Nord district:
Jobcenter Bremen

Lindenstraße 71 | 28755 Bremen
Tel: +49 421 56600

Blumenthal branch
Landrat-Christians-Straße 107 | 28779 Bremen

Aumund branch
Lindenstraße 71 | 28755 Bremen

Vegesack branch
Gerhard-Rohlfs-Straße 48a | 28757 Bremen

Lesum branch
Hindenburgstraße 61 | 28717 Bremen

www.jobcenter-bremen.de

Jobcenter Bremerhaven

Jobcenter Bremerhaven

The Jobcenter Bremerhaven provides support and advice for individuals who claim benefits according to the Second Book of the German Social Security Code (SGB II). The benefits are only granted if the applicant has no other way of overcoming his/her financial difficulties. If the energy debt was incurred while benefits were being claimed, support according to Article 24, paragraph 1 SGB II will be considered.

  • Assumption of debt by means of a loan
  • Repayment of the loan in instalments

If the energy debt was incurred before benefits were claimed, support according to Article 22, paragraph 8 SGB II will be considered. The benefits provider will make the repayments by offsetting them against the benefits.

  • Assumption of debt by means of a loan
  • Repayment of the loan by means of offsetting

Jobcenter Bremerhaven

Service hotline: +49 471 1428333
Monday to Friday: 8:00am-6:00pm

Employment service and advice:
Grimsbystrasse 1 | 28570 Bremerhaven, Germany
Opening hours:
Monday: 8:00am to 4:00pm
Tuesday: 8:00am to 1:00pm
Wednesday: 8:00am to 1:00pm
Thursday: 8:00am to 6:00pm
Friday: 8:00am to 1:00pm

Applications for “Arbeitslosengeld II” unemployment benefits and cash benefits:
Stadthaus 3 | Hinrich-Schmalfeld-Strasse | 28576 Bremerhaven
Opening hours:
Monday: 8:30am-1:00pm and 3:30pm-6:00pm
Wednesday: 8:30am-1:00pm
Friday: 8:30am-1:00pm

www.jobcenter-bremerhaven.de

swb Customer Service

swb

The swb customer service team offers free consultations on how to save energy, and can provide you with information and advice on the options of payment in instalments.

swb Customer Centre Bremen-Mitte
Am Wall | Sögestraße

swb Customer Centre Bremen-Nord

Reeder-Bischoff-Straße 61

swb Customer Centre Bremerhaven
Bürgermeister-Smidt-Straße 49

swb Customer Centre opening hours:
Monday to Friday: 9:00am-6:00pm

Customer service hotline:
Monday to Friday: 8:00am-6:00pm
Bremen: +49 421 3593590
Bremerhaven: +49 471 4771111

Bremerhaven Social Services Department

Sozialamt Bremerhaven

Bremerhaven Social Services Department (Sozialamt Bremerhaven) provides support and advice for individuals who claim benefits according to the Twelfth Book of the German Social Security Code (SGB XII) or the German Asylum Seekers’ Benefit Act (AsylbLG). Please note: If the energy debt was incurred while benefits were being claimed, support according to Article 37 SGB XII will be considered.

  • Assumption of debt by means of a loan
  • Repayment of the loan in instalments

The Social Services Department additionally provides support and advice for individuals, who are not dependent on financial aid ,and find themselves in corresponding serious difficulties with energy debt. In such cases, support is provided according to Article 36 SGB XII.

  • Assumption of debt by means of a loan
  • Assumption of debt by means of a grant
  • Repayment of the loan in instalments

Sozialamt Bremerhaven
Hinrich-Schmalfeldt-Strasse, Verwaltungszentrum (Administration Centre) | Stadthaus 4, ground floor and first floor | 27524 Bremerhaven

Opening hours:
Monday: 9:00am-12:00pm and 3:00pm-5:00pm
Wednesday and Friday: 9:00am-12:00pm
Visitors can, of course, also come to the Social Service Department outside opening hours if they have arranged an appointment in advance.

Tel: +49 471 5902809, +49 471 5902967

www.bremerhaven.de/buergerservice/aemter-einrichtungen/stadtverwaltung/sozialamt/

“Verbraucherzentrale Bremen e.V.“ Consumer Advice Centre

Verbraucherzentrale Bremen Bremehaven

The information centres (Beratungsstellen) of the consumer advice centres (Verbraucherzentralen) in the state of Bremen provide support and advice for consumers who have high energy costs and/or are facing the threat of electricity cut-offs.

The information centres provide support and advice on the following topics:

  • Checking your heating bill
  • Energy-saving user behaviour
  • Saving electricity/energy
  • Checking and receiving advice on your tariff or changing your electricity or gas provider
  • Consumer right (energy right)

Energy budgeting advice:

If you have problems paying your electricity bill, the Consumer Centre (Verbraucherzentrale) will help you to

  • plan your household finances optimally
  • find opportunities to make savings
  • ensure your energy supply in the long term and avoid utilities being shut off when a utilities blockage is imminent.

Where necessary, the Consumer Centre supports the regulation of your payment arrears, in making contacts and negotiations with your energy supplier and provides further advice.

Energy checks at consumers’ homes:

  • Building check for homeownersr
  • Basic check (flat) for tenants and owners
  • Heating check for tenants with the written consent of the owner

The energy consultation costs €5. Energy checks cost between €10-40. Low-income households with appropriate proof (e.g., BAföG, housing allowance, asylum-seekers’ pension (AsylbLG), Hartz IV-pension) must not pay for the energy or energy budget consultations, and pay less for energy checks or consumer legal advice.

Verbraucherzentrale Bremen e.V.
Beratungszentrum Bremen (Bremen Advice Centre) | Altenweg 4 | 28195 Bremen
Energy consultations by appointment: Tel: +49 421 160777

Consultation hours for energy consultations:
Monday to Friday: 9:00am-1:00pm
Tuesday: 2:00pm-6:00pm
Thursday: 3:00pm-8:00pm

Open consultation hours for consumer rights advice:
Monday to Thursday: 10:00am-6:00pm
Friday: 10:00am-1:00pm

Energy Consultations in Bremen-Nord (in the Stadtbibliothek library)
Aumunder Heerweg 87 | 28757 Bremen
Energy consultations by appointment: Tel: +49 421 160777
Consultation hours: Thursday: 12:00pm-3:00pm

Beratungsstelle Bremerhaven (Bremerhaven Information Centre)
Barkhausenstrasse 16 | 27568 Bremerhaven
Energy consultations by appointment: Tel: +49 471 26194
Consultation hours:
Monday: 9:00am-12:00pm and 2:00pm-6:00pm

Open consultation hours for consumer rights advice:
Monday: 9:00am-12:00pm and 2:00pm-6:00pm
Tuesday, Thursday and Friday: 9:00am-12:00pm

www.verbraucherzentrale-bremen.de